Web based methodologies and techniques to monitor electronic resources use in university libraries

Civardi, Marisa Maffenini, Walter Zavarrone, Emma

E-LIS eprint archive / E-LIS ( web site)
(ReLIS:oai:rclisa:265)

Abstract:

The aim of this paper is to measure user satisfaction and the quality of the electronic resources consultation services offered by the Milano Bicocca University Library.

Creation: 01 Jan 2002
Keywords: B. Information use and sociology of information

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