Health information kiosk use in health organisations: the views of the health professionals

Nicholas, David Williams, Peter Huntington, Paul

Aslib proceedings 2001 53 (9)368-386
(ReLIS:jul:onkfhj:y:2001:v:53:i:9:p:368-386)

Abstract:

A series of in-depth one to one and group interviews were undertaken with health professionals and surgery practice managers in medical locations where a touch screen information kiosk was available for use by patients. The purpose of these interviews was to provide context and understanding for the kiosk log data that was being gathered that provided data on number and length of use sessions, pages viewed and age and gender of users. The interviews were also concerned with issues beyond those raised by the logs - principally the benefits and problems inherent in providing health information `online' and the impact of electronic information for patients on the work of the medical practitioner. The reasons why kiosks were purchased and the extent to which expectations were met were also areas of interest.

Keywords: Ciencias de la salud ; Organizaciones internacionales ; Difusión de la información
Pages: 368-386
Volume: 53
Year: 2001
Issue: 9

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