We Jumped on the Live Reference Bandwagon, and We Love the Ride!

Schaake, Glenda Sathan, Eleanor

Computers in libraries 2003 23 (4)4193
(ReLIS:jul:juljup:y:2003:v:23:i:4:p:4193)

Abstract:

To reach its absent reference customers, this group wanted to offer live help online. But it can be hard for a medium-sized library to offer such a resource-intensive service. So instead of playing solo, these librarians hopped up on the 24/7 Reference bandwagon and joined a collaborative service to beat the band!

Keywords: Servicios de referencia en línea ; Servicios de información bibliográfica
Pages: 4193
Volume: 23
Year: 2003
Issue: 4

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