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We Jumped on the Live Reference Bandwagon, and We Love the Ride!
Computers in libraries 2003 23 (4)4193 Abstract: To reach its absent reference customers, this group wanted to offer live help online. But it can be hard for a medium-sized library to offer such a resource-intensive service. So instead of playing solo, these librarians hopped up on the 24/7 Reference bandwagon and joined a collaborative service to beat the band!
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updated: 2008-05-17 04:02:23 DoIS team
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